Home' Southern Health News : November 2017 Contents Wellbeing Program
The Repat Foundation – The Road Home
has formally established The Road Home
Wellbeing Program, a framework for the
delivery of wellbeing services to veterans
and emergency service personnel and their
families in need.
The program includes pathways for
training and meaningful volunteering
options, referrals to appropriate health
and care agencies for injuries, adjunct
therapies, rehabilitation and recovery
programs, community engagement and
life skills to support wellbeing.
The Road Home is committed to raising
community awareness and funds to
support research, projects and programs
that support the health and wellbeing
of our veterans and emergency service
personnel. While the Repatriation General
Hospital is closing, we would like to
ensure our donors and supporters know
we are continuing, and expanding our
reach and impact – including supporting
the new Jamie Larcombe Centre when
it opens for Ward 17 patients and their
families at the end of the year.
In partnership with The Hospital Research
Foundation (THRF), we have a new head
office at 60 Woodville Road, Woodville
or our new office space at Torrens
Parade Grounds, King William Street,
Adelaide; phone on (08) 7002 0880 or
Welcome to another column from the
Partnering with Consumers Advisory Group
The health system is highly complex.
Amazingly, we do more than 90 per cent
of it right; however we are often focused
on what doesn't go right." This was the
statement made by a presenter at the
inaugural Flinders Health Research Week.
This has made me reflect on our current
environment: the Southern Adelaide Local
Health Network (SALHN) is in the midst of
significant organisational change, clinical
pressures and the Repatriation General
Hospital closing, yet SALHN staff continue
to prioritise patient centred care and
engaging consumers at all levels.
Firstly, I would like to recognise the
nominees, finalists and winners of the
recent SALHN Excellence Awards. In 2016,
the Partnering with Consumers Advisory
Group (PwCAG) sought to have an award
category of Excellence in Partnering with
Consumers. The premise of this award was
to recognise a team, individual or program
that actively partnered with consumers to
support or ensure the provision of patient
centred care. This year the award was won
by Mental Health Services, Ward 17 and
Ward 18, Repatriation General Hospital.
Congratulations to these teams!
At a recent meeting, the PwCAG
commenced its first piece of work related
to its Action Plan: Monitor strategies to
manage consumers with behaviours of
concern being implemented across SALHN.
Program Lead Karen Mugford and
Executive Director of Nursing and Midwifery
Rebecca Badcock presented what has
been completed so far, acknowledging
the program is in its initial stages, and
what work is to be progressed in future.
The PwCAG supported the proposal for
the Committee to further engage with
consumers, using a variety of methods, as
the program is implemented.
Flinders Medical Centre (FMC) Emergency
Department (ED) Consumer Representative
Sam Davies presented a consumer
suggestion to have a mobile phone
charging device installed at FMC ED. This
was a result of recurring feedback from
consumers in ED stating their phones were
flat and they were unable to contact family/
friends. The PwCAG supported the trial
of a ChargeBar device and this should be
operational by the end of 2017. If the trial
is successful, SALHN will look to install them
across Local Health Network sites for all
consumers to use.
Chief Operating Officer David Morris
updated us on the progress of the new
buildings. The PwCAG is looking forward
to having a tour of the buildings and
seeing how the feedback provided by
consumers has come to fruition. Ward 18
was recognised in the SALHN Awards for
their consumer engagement in the concept
development and building plans of the new
Older Persons’ Mental Health Unit.
If you would like more information relating
to the Partnering with Consumers Advisory
Group please contact the SALHN Consumer
Engagement Coordinator on 8204 6197 or
SOUTHERN HEALTH NEWS / NOVEMBER 2017 / 15
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